Returns address:
- TDP Cau Thanh 2, Thi Tran Hung Son, Dai Tu, Thai Nguyen 100000, Vietnam
Order Cancellation Terms
- If you wish to cancel your order, please contact us within one hour of placing your order. If the order has not yet been dispatched, we will issue a full refund immediately.
- Once the order is processed or in transit, cancellations are no longer possible. If you refuse delivery of your order, you will be responsible for the return cost, which will be deducted from your refund.
Returning Unwanted Items
- If you are not satisfied with your order, you can return it for a full refund within 30 days of receiving it. You will be responsible for the return postage and for arranging the return shipment.
- For your protection, please keep proof of postage for any returned items, as we cannot be held responsible for items lost in transit. Your refund will be processed once the item is received back at our premises and confirmed to be in resalable condition.
- Please note, returns without the original manufacturer’s packaging, damaged items, or used items will not be eligible for a refund. If the item is returned with damaged packaging, we may not process the full refund.
